Privacy Policy

1. Introduction

This Privacy Policy explains how we collect, use, and safeguard your information when you visit our clinic or use our website.

By using our services, you acknowledge that you have read and understood this Privacy Policy.

2. Information We Collect

2.1 Personal Information

We collect information you provide directly, including:

• Name, date of birth, and contact details
• Emergency contact information
• Insurance details (if applicable)

2.2 Health Information

To provide dental care, we collect:

• Medical and dental history
• Current medications and allergies
• Treatment records and x-rays
• Clinical notes and diagnoses

2.3 Website Information

When you visit our website:

• Device and browser information
• Pages visited and time spent
• Form submissions and appointment requests

3. How We Use Your Information

3.1 Providing Care

• Diagnose and treat dental conditions
• Plan and perform dental procedures
• Coordinate with specialists when needed
• Maintain your dental records

3.2 Communication

• Send appointment reminders
• Share treatment recommendations
• Respond to your questions
• Send billing information

3.3 Service Improvement

• Improve patient experience
• Understand website usage
• Enhance treatment protocols

3.4 Marketing (With Your Consent)

• Send health tips and newsletters
• Share information about new services
• Send special offers

You can opt out of marketing communications at any time.

4. Information Sharing

4.1 When We Share

We may share your information with:

• Dental Laboratories: For crowns, dentures, and other dental work
• Specialists: When we refer you for specialized care
• Insurance Providers: For claims and coverage verification
• Service Providers: Who help with scheduling, payments, or IT services
• Legal Requirements: When required by law or court order

4.2 What We Never Do

• Sell your information to third parties
• Share your data for marketing without consent
• Disclose information to unauthorized parties

5. Data Protection & Security

5.1 Our Measures

• Secure storage of physical and electronic records
• Access controls limiting who can view your data
• Staff training on privacy and confidentiality
• Regular security assessments

5.2 Your Responsibility

• Keep your account credentials confidential
• Don't share sensitive information via unsecured email
• Notify us if you suspect unauthorized access

6. Cookies & Website Usage

We may use cookies and similar technologies to:

• Remember your preferences
• Understand website usage patterns
• Improve website functionality

You can control cookies through your browser settings. Disabling cookies may affect website functionality.

7. Your Rights

7.1 Access Your Information

You may request access to your dental records. Submit a written request, and we'll respond within a reasonable timeframe.

7.2 Request Corrections

If you believe your information is inaccurate, you may request corrections.

7.3 Communication Preferences

• Opt out of marketing communications
• Choose your preferred contact method
• Update your contact preferences anytime

7.4 Transfer Records

You may request transfer of your dental records to another provider.

8. Children's Privacy

• Parents/guardians must provide consent for minors
• Parents have the right to access their child's information
• We don't knowingly collect children's data online without parental consent

9. Policy Updates

We may update this policy from time to time. Changes will be posted on our website with a new "Last Updated" date. For material changes, we may notify you directly.

10. Contact Information

For questions about this Privacy Policy, please contact us: